An impasse can involve various issues, both obvious and hidden, which need exploration to resolve.
Our approach involves:
• Analysing the impasse and understanding the dynamics of all parties involved.
• Working with individuals and groups to understand the issues, resistance, and influences.
• Developing and evaluating alternative approaches to overcome the impasse.
• Facilitating discussions among individuals and groups to achieve shared understanding and agreement.
We also address the effects of influence, culture, and self-interest:
• We identify and manage both known and unknown sources of influence, which can subtly impact outcomes.
• We assess perceptions of cultural norms that may hinder progress.
• We consider the unspoken self-interests of parties involved in the impasse.
Our approach aims for graceful resolution:
At each stage, we focus on creating conditions for a graceful resolution by managing anxieties, anger, and other expressions effectively. This resolution sets the stage for productive work to continue after the impasse.